02 — Services

The whole digital toolkit — without the agency overhead.

Seven services. One team. Pick what you need, skip what you don't, and add to your plan as your business grows. Every engagement comes with a fixed price, a clear timeline, and a real human you can actually reach.

01

Website design & development

Fast, mobile-first websites that load in under two seconds, look built (not templated), and rank in local search. Whether you need a 3-page brochure or a 10-page hub with bookings and automation, we handle it end-to-end.

See pricing tiers
What's included
  • Custom design — no templates, no clones
  • Mobile-first, accessible, SEO-ready
  • SSL, hosting setup, and domain configuration
  • Two rounds of revisions baked in
  • Training session at handoff so you can update content
  • 30 days of post-launch support included
02

Business automation

The boring stuff that eats your week — appointment reminders, follow-ups, lead routing, invoice notifications — running on autopilot. We build the connections between the apps you already use so the busywork runs itself.

Talk through your workflow
Common builds
  • Form submission → CRM → email sequence pipelines
  • Booking confirmations and reminders
  • Review requests sent automatically post-service
  • Lead scoring and routing to the right team member
  • Invoice and payment notifications
  • Custom Zapier, Make, or n8n flows
03

Email marketing

From "I have a list of customer emails in a spreadsheet" to a fully built audience with welcome sequences, branded templates, and monthly newsletters that actually get opened. We use Mailchimp by default, or whatever platform fits your business.

Set up email properly
What's included
  • Audience setup and import from your existing data
  • Branded email templates that match your site
  • Welcome sequence (3-email series for new subscribers)
  • Signup forms embedded on your website
  • Compliance — CAN-SPAM, double opt-in, unsubscribe handled
  • Optional ongoing campaign management (retainer)
04

AI chatbot integration

A 24/7 assistant that actually knows what your business does. We train it on your services, hours, FAQs, and policies so it answers like a knowledgeable employee — not a generic bot — and hands off to a human when it should.

Add a chatbot to your site
What's included
  • Tidio or similar platform setup and configuration
  • Custom training on your services, hours, and policies
  • Lead capture and routing to your inbox
  • Branded chat widget styled to match your site
  • Human-handoff triggers (so it knows when to step aside)
  • Monthly tuning available on retainer
05

CRM setup

Your customers, leads, follow-ups, and sales pipeline in one place — finally. We set up the system, migrate your existing data, build the views that actually match how you work, and train you on it.

Get organized
Tools we use
  • Notion for service businesses that want flexibility
  • HubSpot for sales-heavy operations
  • Airtable for custom workflows and data needs
  • Google Workspace integrations across all of the above
  • Pipeline and dashboard views custom-built for your team
  • Live training session at handoff
06

SOP creation

Documented Standard Operating Procedures so anyone you hire can plug into your business without you re-explaining everything. We interview you, watch how the work actually happens, and write it down — in a way humans can actually follow.

Get your business out of your head
What you get
  • Discovery interviews with you and your team
  • Written SOPs in a clean, scannable format
  • Visual workflows where they help
  • Notion or Google Docs library, organized by department
  • Templates for ongoing SOP creation as you grow
  • Optional video walkthroughs for complex tasks
07

Ongoing VA support

The day-to-day tech work that always falls to the bottom of your to-do list — content updates, email campaigns, CRM hygiene, social scheduling, calendar management — handled on a monthly retainer. Three plans, scoped clearly. See below.

See retainer plans
What we handle
  • Site content updates and maintenance
  • Email campaign creation and sending
  • Social media post scheduling
  • CRM cleanup, contact tagging, follow-up sequences
  • Inbox and calendar management
  • Monthly reporting on what we did and what came of it
08

Niche software development

When the off-the-shelf tools don't fit, we build the one that does. Custom internal apps, client-facing tools, calculators, configurators, intake systems, dashboards — whatever your business needs that doesn't exist yet. Quote-based, scoped to the project, priced honestly.

Tell us what you need built
What we build
  • Custom internal tools and admin dashboards
  • Client portals, intake forms, and configurators
  • Industry-specific calculators and quote tools
  • API integrations between systems that don't talk
  • Data pipelines, reporting tools, and automations
  • Pricing: custom quote based on scope — starts above the Premium tier
— Website pricing

Three tiers. Fixed pricing.

We don't quote by the hour — we scope the work, set a price, and stick to it. If a project goes long, that's our problem, not yours.

Starter

$599
Delivered in 7 days
  • Up to 3 pages
  • Mobile-first responsive design
  • Contact form via Formspree
  • Netlify hosting + SSL setup
  • Basic SEO setup
  • Training session at handoff
  • 30 days post-launch support
Start with Starter

Premium

$1,997
Delivered in 14–21 days
  • Up to 10 pages
  • Everything in Growth, plus:
  • Google Analytics 4 setup & dashboard
  • Accessibility audit (WCAG AA)
  • Custom integrations (CRM, payments, etc.)
  • Priority support for 60 days
  • Quarterly review for the first year
Go Premium
— Monthly retainers

Ongoing support, not endless invoices.

For the businesses that want a tech partner instead of a one-off project. Cancel any time. The first month is free for founding clients.

Site Care

$99 / month

Content updates, uptime monitoring, monthly form-and-link checks, priority support. The peace-of-mind plan — your site keeps running and someone's always watching it.

Growth Partner

$299 / month

Everything in Site Care, plus monthly email campaigns, social post scheduling, and a monthly report on traffic, leads, and what we did for you.

Ops Partner

$599 / month

Everything in Growth Partner, plus inbox and calendar management, follow-up sequences, and a monthly strategy call. Your part-time tech-and-ops department.

— À la carte

Need just one thing? Add it on.

Already have a site but missing a chatbot? Have an audience but no welcome sequence? Add any of these to a tier or buy them standalone.

Google Business Profile setup $149
Email welcome sequence (3 emails) $199
Chatbot setup & training $149
Booking system (Calendly) $99
Google Analytics & dashboard $129
Copywriting (per page) $75 / page

Not sure which tier? Let's talk.

Most discovery calls end with us recommending the smaller plan, not the bigger one. We'd rather under-sell than oversell.